• Try going to archive.org/donate on another device or a different browser (Chrome, Firefox, Safari, etc). You can also try using your current browser in a private/incognito window.
• If you’re using a VPN, try disabling it before you make a donation.
• Try disabling any ad blockers that may be active in your browser window.
• If you attempted to make a donation using the credit card button, please try using PayPal, Venmo, Google Pay, or Apple Pay (and vice versa).

If none of the above steps have helped you resolve the issue, or if you have any further questions, you can reach out to us at donations@archive.org and we’ll be happy to provide assistance.

There are also alternatives to using our online donation form, including donations via:

• Wire transfer
• Cash or Check
• Cryptocurrency
• Stock

Thank you so much for your interest in supporting the Internet Archive and our goal to provide free Universal Access to All Knowledge.

The app can be downloaded from the App Store here, or from the Play Store here.

Installing the App

iOS

1. Open the App Store on the device you would like to install the app on
2. Search for “Donate Books”
3. Select the Internet Archive “Donate Books” app
4. Click install
5. Open the app
6. Grant camera permissions

Android

1. Open the Play Store on the device you would like to install the app on
2. Search for “Donate Books”
3. Select the Internet Archive “Donate Books” app
4. Click install
5. Open the app
6. Grant camera permissions

Using the App

Barcode scanning

1. Select the barcode scanning mode from the bottom of the screen
2. Aim your phone’s front camera at a book barcode
3. Wait for a response to appear on the screen

If your barcode is not scanning properly, tap your phone screen to refocus your camera. Keep the book on a flat surface while scanning to reduce the need for refocus.

OCR-ing ISBNs

1. Select the OCR mode from the bottom of the screen
2. Aim your phone’s front camera at a printed ISBN
3. Wait for a response to appear on the screen

If your ISBN is not scanning properly, tap your phone screen to refocus your camera. Keep the book on a flat surface while scanning to reduce the need for refocus.

Found a bug? Need help?

E-mail us at info@archive.org with the subject “Donate Books App”!

Reporting a bug? Please include what device you are using to access the app and operating system version in your message.

Ready to donate books?

If you will donate books we need for our library, then the Internet Archive might pay for shipping– please contact us.

Start here! https://help.archive.org/help/how-do-i-make-a-physical-donation-to-the-internet-archive/ 

• Date of donation (All refund requests must be made within 6 months of the donation)
• Amount donated
• Full name
• Payment method used (credit card, bank transfer, check…)
• Country of origin
• Reason for the refund

Please note that some payment methods may not support refunds, so additional information may be required to process your refund. Refunds can only be provided to the originating card.

All refunds will be processed as quickly as possible, but processing times may vary depending on the payment method.

We cannot refund cryptocurrency donations.

Below is the information you would need to make a domestic wire transfer from your bank in USD:

Bank Routing Number: 021313103
Account Number: 4030257320
Swift Code (for foreign wires): CTZIUS33
Account Name: Internet Archive

Bank Address: 
Citizens Bank
One Citizens Drive
Riverside, RI 02915

Bank Contact:
Christopher Haw
christopher.haw@citizensbank.com

Below is the information you would need to make an international wire transfer from your bank in British Pounds:

FCA Number: 2024022600243

Intermediary Bank:

Royal Bank of Scotland
Premier Place, 5 Devonshire Square
London, GB
SWIFT BIC: RBOSGB2L

Final Bank/Beneficiary Bank:

Citizens Bank
1 Citizens Plaza
Providence, RI, 02903 USA

Bank Account Number: GB56RBOS16003412114840
SWIFT BIC: CTZIUS33SPT
Beneficiary Name: Internet Archive
Beneficiary Account Number: 2024022600243

Below is the information you would need to make an international wire transfer from your bank in Euros:

FCA Number: 2024022600241

Intermediary Bank: 

Royal Bank of Scotland
Premier Place, 5 Devonshire Square
London, GB
SWIFT BIC: RBOSGB2L

Final Bank/Beneficiary Bank: 

Citizens Bank NA
1 Citizens Plaza
Providence, RI 02903 USA
Bank Account Number: GB74RBOS16107510000470
SWIFT BIC: CTZIUS33SPT​
 

Beneficiary Name: Internet Archive
Beneficiary Account Number: 2024022600241

Below is the information you would need to make an international wire transfer from your bank in other currencies:

SWIFT Code: CTZIUS33
Account Number: 4030257320
Routing Number: 021313103
Account Name: Internet Archive

Bank Address: 
Citizens Bank
One Citizens Drive
Riverside, RI 02915

Internet Archive Canada
130 St. George St.
Suite 7001
Toronto, ON M5V 3T5
CANADA